Return & policy
At QuikShippers, we prioritize customer satisfaction. Here’s how you can cancel or return your order and understand our return policy:
How to Cancel My Order?
- Cancellation Eligibility:
Orders that haven't left our fulfillment center can be canceled. - Cancellation Process:
- Log in to your account.
- Navigate to My Account > Orders > Select Product > Cancel.
- If the order has already been shipped, you can refuse delivery and return it via the courier partner.
- Refund Process:
A refund will be generated once the product is received at our fulfillment center.
How to Return My Order?
- Return Eligibility:
- Return requests can be raised 24 hours after receipt of the product.
- Returns must be initiated within 15 days of delivery from the date of service completion or receipt of your shipment.
- Return Process:
- Log in to your account.
- Navigate to My Account > Orders > Select Product > Return.
- Provide product details and the reason for return to help us enhance your shopping experience.
- Once processed, our courier partner will pick up the return from your specified address.
- Confirmation:
After submitting your return request, a confirmation will be sent via SMS and email.
What Is Your Return Policy?
- Condition for Returns:
Returned items must be unused, intact, and in their original packaging, including labels, tags, and boxes. - Refund Process:
Refunds are initiated after a quality inspection of the returned product(s). The process may take 5-7 working days after the goods arrive at our fulfillment center.
Can I Return Sale Items?
- Refund for Discounted Products:
If a promo code or discount was applied during purchase, refunds will only be for the final amount paid after the discount. - Non-Returnable Coupon Code:
Products bought with a Non-Returnable coupon code are final sale and cannot be returned or exchanged. By using such a code, you agree to these terms during checkout.